Entertaining Ilford since 1974
Box Office & Info 020 8553 4466
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Ticket Information

We want your visit to the KMT to be as enjoyable and comfortable as possible

 

The Auditorium is built on steps. There are however, 27 seats with no steps to climb and three wheelchair spaces
(please note that these are not available when booking online).
Please mention any special requirements when booking; telephone the Box Office on 020 8553 4466 
or email boxoffice@kmtheatre.co.uk

 

HOW TO BOOK TICKETS


The Box Office is open Tuesday to Saturday 11am - 5pm and Sunday, one hour prior to performance.
On performance evenings and Sundays, the Box Office closes 15 minutes after the start time. 

You can book in person, over the phone (020 8553 4466) or online.

Club Members, Schools and Groups over 20 can reserve seats without payment for five working days,
or up to 30 minutes before curtain up, whichever is the sooner.  If unpaid, they will be released for resale.

Data Protection

When you book we will ask you for your name, address, telephone number and email address.
In return, we will be able to inform you of any major changes to your performance and the details of future events.
Your details will only be used by the KMT and will not be passed on to any third party. (Please see our Privacy Policy.)

Ticket Prices/Concessions

Please check the information page for each show for individual prices.  Not all discounts are available online. 

Payment

We accept Mastercard, Visa, Delta, Visa Electron, cheques and Theatre Tokens.
(Sorry, Theatre Tokens can't be redeemed online and we can't accept American Express Cards.)
Please note there is an administration fee of £1.00 with all card payments.

Delivery

We can post tickets to you (within the UK) for a charge of 60p or you can collect them from the Box Office.

Refunds

Unless a performance is cancelled, once payment has been received we are unable to exchange or refund.

Re-sale

If a performance is sold out, we can endeavour to sell any returned tickets to the waiting list for that specific performance only.  
A re-sale will incur a charge of a £1 administration fee per ticket. We cannot guarantee re-sales.

Children

For certain shows, babies and children under three are welcome for a small fee and may share a seat with you.  

Under 16s

Under 16s must be accompanied by an adult.

Latecomers

Latecomers will not be admitted until a suitable break in the performance, which will be designated
at the discretion of the Front of House staff. Some performances will have a no latecomers policy.

(Please also refer to our Terms and Conditions.)

Special Effects

Some shows may contain strobe lighting or smoke effects. Please ask at the Box Office for more information.

 

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